Occupy Your Community: Charity Begins at Home

Without question, making your voice heard is important to the social and moral “health” of America. I’d hate to imagine where we’d be as a country (even as a world) without the right to speak and assemble freely. And yet, as people around the country “occupy” this and...

Going Social

People are talking about you right now—your business, your products, your customer service. Can you afford not to listen? Better yet, how can you become part of the conversation so you can raise awareness of your brand and beef up your marketing efforts? Social media...

Keep Your Eyes on the Prize

It would be easy these days to become so preoccupied with what’s going on in Washington DC (or “not” going on, for that matter), your state capital, or your local business environment, that you start to lose sight of the task at hand: to live well, love well, work...

It’s All About Expectations

Setting proper expectations is often be the key to customer satisfaction, and customer satisfaction, we all know is the key to referrals, retention, and repeat sales. Case in point—your client thinks he or she is getting a Cadillac, but what you’re able to...