Blogs

Meetings don’t have to be the dreaded “M” word. They can be creative, idea-generating sessions, and even fun. Here’s how!

Planning for the future is crucial for success. Here are some pointers for living in the present, applying lessons from the past, and steering toward a desired future six, 12, or 18 months down the road.

Setting proper expectations is crucial for customer satisfaction. When customers have realistic expectations, they are more likely to be satisfied with their purchases, leading to referrals, retention, and repeat sales.

We’re all guilty of making assumptions. They can be helpful, allowing us to anticipate and be proactive rather than reactive. However, assuming too much, even when we should know better, can lead to problems.

Freelancers and small businesses often face irregular cash flow due to the cyclical nature of their work. The last thing they need is to spend countless hours chasing late or non-payers.

How can we avoid falling into the trap of underestimating the time and effort required to complete a task and becoming a victim of the devil in the details?

Having goals and action steps in writing makes determining daily and weekly tasks easier . . . and helps me avoid procrastination.

Tips for managing support work for current clients while also keeping the business development pipeline active.

Many bricks and mortar businesses are using their down time due to the Coronavirus shutdowns to clean up, renovate, organize, and do a lot of little things they could never get to because they were too busy and their stores or establishments too full. Kudos to them for trying to make the best of a…

December is here, which means we’re giving the eight-count to 2017 as 2018 waits in the wings to make its appearance. It also means that all forms of media are engaging in year-end retrospectives of sorts—from the year in politics and celebrities who’ve left us, to top TV shows, films, and our favorite social media…

Do the holidays have your office, your team, or even you distracted? Has your post-Thanksgiving “hangover” morphed into a full-blown malaise as you enter the stretch run for what remains of 2017? It’s easy, quite common, and completely understandable for you and/or your team to fall off the work bandwagon for a time around the…

The “devil is in the details” is a centuries-old saying that refers to how something might seem simple at a first glance but ends up taking more time and effort to complete than first expected. Now, I may be going out on a limb here (what else would you expect from a monkey), but I have to…