Are you likeable?

Most of us prefer to think that business is all about dollars and cents, profits and loss, but it isn’t. Business is about relationships, and more specifically about nurturing those relationships so that there’s something “in it” for all parties. Profit and loss are...

Are You Prepared for Success?

Be prepared. It’s one surefire way to improve your chances for success. Parents prepare. Teachers prepare. Students prepare. Chefs and shoppers prepare. Businesses and leaders prepare. Doctors and athletes prepare. Heck, “Be prepared” is even the Boy Scouts long-time...

What It’s All About

Two years ago, as Thanksgiving approached, I wrote a blog about gratitude, service to others, and living life with enthusiasm. I was going to do another this year, but looking back, I found there’s really not much new I need to say. Gratitude for what we have, service...

It Does No Good to Over Promise

We’ve all been there: buyer’s remorse. What looked so good in the store, on the lot, or on the Web site, doesn’t look so good now that I’ve got it home or in the office. What was I thinking? Chances are I wasn’t . . . and if you find yourself...

Time for an Attitude Adjustment?

Catching the news these days (and it’s tough not to, between 24 x 7 cable news networks and ever-present Internet news feeds), it’s clear a lot of the newsmakers out there could use an attitude adjustment. From the stagnation that is Washington DC, to Russian...