Blogs

It’s easy to feel a bit scattered during the holidays, but with the right approach, you can keep focused while still soaking in the holiday cheer.

Setting proper expectations is crucial for customer satisfaction. When customers have realistic expectations, they are more likely to be satisfied with their purchases, leading to referrals, retention, and repeat sales.

We’re all guilty of making assumptions. They can be helpful, allowing us to anticipate and be proactive rather than reactive. However, assuming too much, even when we should know better, can lead to problems.

Freelancers and small businesses often face irregular cash flow due to the cyclical nature of their work. The last thing they need is to spend countless hours chasing late or non-payers.

How can we avoid falling into the trap of underestimating the time and effort required to complete a task and becoming a victim of the devil in the details?

All businesses need star performers plus a skilled and well-rounded supporting cast that can carry the load or step in when key team members leave, get sick, or go on vacation.

As you go out into the world to represent your brand, who can you rely on to hold down the fort at home? Who’s your pinch-hitter? This is an important topic for leaders who attend or participate in tradeshows like the PPAI Expo premium show in Las Vegas or the SAAC Expo in San Diego—events that take them out of…

I’ve written a lot in this blog about how every team needs to have a star performer—a certain someone who always seems to step up at just the right time with an extra effort to propel you and your efforts forward. While I firmly embrace the idea of a star performer, what happens to your…

Entrepreneurs often suffer from an “I can do it all myself” mindset. It comes with the territory. They act as their own CEOs, accountants, administrative assistants, marketing leaders, sales reps, technical support specialists, travel agents, etc. You name it; most entrepreneurs are proverbial “jacks-of-all-trades.” Is this how you run your business, or even your household?…

“The strength of the team is each individual member. The strength of each member is the team.” (Phil Jackson) In early 2009, Barrel O’ Monkeyz first reared its head in the digital jungle. Envisioned as a virtual agency, my dream was to use technology to bring together marketing, technical, web design, graphic design, and digital assets…