Blogs

On the heels of last week’s Blog about getting to know your customers better, and getting more comfortable asking them how they learn about, buy, and even use your products or services, I got to thinking “How do I incentivize my customers to give me feedback?” Granted, if the feedback is negative, I generally don’t…

So you’re sitting at home or in the office minding your own business, catching up on the latest blog post from yours truly, eyes riveted to your computer monitor, when your inbox chime sounds. You’ve got email, so you check it out. There, buried among a friend’s latest Facebook post, a meeting confirmation, and about…