Blogs
Strategic Solutions for Financial and Legal Growth

The Art of Managing Expectations: How Clear Communication Drives Customer Satisfaction
Setting proper expectations is crucial for customer satisfaction. When customers have realistic expectations, they are more likely to be satisfied with their purchases, leading to referrals, retention, and repeat sales.

Think Twice: The Hidden Risks of Making Assumptions
We’re all guilty of making assumptions. They can be helpful, allowing us to anticipate and be proactive rather than reactive. However, assuming too much, even when we should know better, can lead to problems.

Master the Art of Getting Paid
Freelancers and small businesses often face irregular cash flow due to the cyclical nature of their work. The last thing they need is to spend countless hours chasing late or non-payers.

The Devil Is in the Details, but So Is Success
How can we avoid falling into the trap of underestimating the time and effort required to complete a task and becoming a victim of the devil in the details?

Break the Cycle of Procrastination: Here’s How
Having goals and action steps in writing makes determining daily and weekly tasks easier . . . and helps me avoid procrastination.

Bring Great Ideas to Life with Strategy
Many great ideas simply shrivel on the vine. Building a strategy to support your great idea is the key to bettering your odds for success.

Will It Sell? Sometimes Innovation Alone is Not Enough
Ten years ago this week, I was blogging about “innovation.” I wrote, “what we need to encourage is innovation and commercial viability.” Ten years on, it’s still sage advice. Here’s that blog again. Enjoy!

No Surprises: Get It In Writing
When Barrel O’Monkeyz is working on a project, we don’t like surprises, nor do our clients, so we “get it in writing.” That way, we can all be on the same page about what the work will entail, how long it will take, who’s doing what, how much will it cost, and more.

How NOT to Fall Victim to The Devil in the Details
The “devil is in the details” is a centuries-old saying that refers to how something might seem simple at a first glance but ends up taking more time and effort to complete than first expected. Now, I may be going out on a limb here (what else would you expect from a monkey), but I have to…

Do Your Projects Suffer from Scope Creep?
Scope creep—the tendency of a project to grow beyond its original parameters—can happen to the best of us, often despite the best intentions of all involved. Scope creep can rear its head in virtually any aspect of our home or work lives: You stop off at the grocery store for “only” a couple of items…