Blogs

Setting proper expectations is crucial for customer satisfaction. When customers have realistic expectations, they are more likely to be satisfied with their purchases, leading to referrals, retention, and repeat sales.

Freelancers and small businesses often face irregular cash flow due to the cyclical nature of their work. The last thing they need is to spend countless hours chasing late or non-payers.

This time of year, marketing seems to be focused on one thing: attracting shoppers and their eager wallets and purses filled with credit cards and cash. That said, there’s still plenty of consumer bandwidth left for non-retailers to get in on the holiday season action.

Reviews are fundamental to online consumerism. Without reviews to read through, how do you know the widget you’ve been eyeing from “Company X” is all it’s cracked up to be? You’ve never heard of Company X and their particular version of widget, so how can you be sure you’re getting good value for your money?…

These days, most hospitality and service-related businesses are struggling to stay afloat. With everyone essentially in the same boat, what can you do to set yourself apart? What’s the secret to success? There’s really no secret at all. Much of your success still depends on the basic business concept of providing EXCELLENT customer service. What…

Facebook and Mark Zuckerberg have been in the news recently—A LOT. Of course, the tech giant has been in the news for years, and usually around the unprecedented growth of Facebook and its reach around the globe and into our daily lives. For the most part, it’s been positive news. These past few weeks, however,…

The “devil is in the details” is a centuries-old saying that refers to how something might seem simple at a first glance but ends up taking more time and effort to complete than first expected. Now, I may be going out on a limb here (what else would you expect from a monkey), but I have to…

For any business, big or small, sending out an invoice should be a delightful experience—the crowning culmination of all the hard work that generated a slew of billable hours resulting in said invoice, the glorious banana treat the end of a long day’s, week’s, or month’s labor. Sadly, invoicing—especially for smaller businesses, independent contractors, and…

Looking for unique gifts for all the little monkeys on your list? Then look no further, the 2016 edition of the Barrel O’Monkeyz holiday gift giving guide is finally here—and it may be just what you need to find that special something for that special someone on your list either now or the whole year…

When this King Monkey decides to part with his hard-earned dough, he expects to be treated well. I don’t think I have unrealistic expectations. I simply expect the product or service I buy to deliver on its promise—that’s first and foremost. If it’s supposed to slice and dice, then it darn well better slice and…