Blogs

How can we avoid falling into the trap of underestimating the time and effort required to complete a task and becoming a victim of the devil in the details?

It’s easy to tell people what they want to hear. After all, politicians do it all the time (sorry, I couldn’t resist!). But what about what people need to hear, whether it’s good news or bad, or something in-between? What about those “tough” conversations, which some might even call “fierce”? I don’t know anybody who…