If Chimps Can Do It . . .
I was reading an online article this week about scientists studying how chimpanzees communicate. For this particular study, researchers spent 750 hours observing chimps and analyzing their vocalizations. What they found is that chimps indeed do “talk” to one another using a “variety of vocalizations, but also facial expressions and gestures.” Unsurprisingly, most of their…
What Can Your Taxes Teach You? Business 101?
Inevitably, once the NFL playoffs hit, individuals, married couples, small business owners, and corporate financial types start hauling out the previous year’s receipts, bank statements, and other tax records. It’s a sure sign that tax season has arrived: W2s and 1099s and Mortgage Interest statements are crossing in the mail; numbers are getting crunched and…
Service Anyone?
It was “swearing-in time” in Washington DC this past week, as well as for state legislatures around the country. Newly-elected and returning senators and representatives smiled for the cameras, swore their oaths, and took their seats. It was a fairly drama-free exercise, especially since it was a mid-term election cycle, meaning there was no Presidential…
As Leader, the Buck Stops with You
One of my long-time brand “heroes” let me down over the holidays. No, it wasn’t the fact that the item I ordered didn’t make it in time for Christmas, though that was the case. Nor was it the fact that this long-time ecommerce vendor failed to plan adequately for the inevitable holiday deluge of orders.…